Worldwide PC shipments totaled 70.6 million units in the fourth quarter of 2019, a 2.3% increase from the fourth quarter of 2018, according to preliminary results by Gartner, Inc. For the year, 2019 PC shipments surpassed 261 million units, showing 0...
Digital channels and infrastructure, customer service representatives, and data, voice of the customer (VoC) and customer service metrics make up the top three priorities for customer service and support leaders and their organizations’ success goi...
Eighty-five percent of logistics leaders expect that their outsourcing budget will increase by more than 5% in 2020, according to Gartner, Inc. Already for 2019, 85% reported a similar budget increase.
Recent survey results from Gartner, Inc. reveal that the majority of Internet of Things (IoT) technology adopters in the U.S. are also adopting blockchain and combining it with their IoT networks.
Employee confidence in U.K. business conditions and economic prospects remained at their lowest level in two years during 3Q19, according to Gartner, Inc.
Co-worker quality has jumped eight places to rank third in the list of reasons Australians cite for leaving their job, according to Gartner, Inc. A recent Gartner survey found that 82% of employees report they need to collaborate closely with their c...
U.S. employers are offering less of a compensation increase to attract talent and lure workers from their current jobs, according to Gartner, Inc. While historically companies have extended, on average, a 15% pay increase to get people to switch jobs...
Too late to shop green, rise of the rewatch, socialism shift, morphing money and algorithm hacking are the top five consumer trends that will have the largest impact on marketing leaders and their organizations in 2020, according to Gartner’s Consu...
By 2025, 60% of infrastructure and operations (I&O) leaders will drive business innovation using disruptive technologies, up from less than 5% who do so today, according to Gartner, Inc. This trend of infrastructure-led disruption will support the gr...
