Worldwide end-user spending on public cloud services is forecast to grow 18.4% in 2021 to total $304.9 billion, up from $257.5 billion in 2020, according to Gartner, Inc.
Despite increased investments in a range of digital self-service capabilities, customer service and support (CSS) leaders continue to struggle with three failure points? with self-service containment, according to Gartner, Inc.
Gartner, Inc. has announced the winners of the 2020 Gartner Eye on Innovation Award for healthcare and life sciences. The award recognizes innovative use of technology-enabled capabilities in three areas: technology innovation with a health outcome; ...
Gartner, Inc.’s 2021 HR Priorities Survey of more than 750 HR leaders found that 68% of respondents cited building critical skills and competencies as their number one priority in 2021. The survey, conducted from June through August 2020, found the...
Gartner, Inc. has announced the winners of the 2020 Gartner Eye on Innovation Award for financial services in EMEA.
Read the highlights from Day 4 at the Gartner IT Symposium/Xpo EMEA conference.
Gartner, Inc. has released its 12th annual Gartner Healthcare Supply Chain Top 25 ranking, which recognizes companies across the healthcare value chain that advance healthcare by improving patient outcomes and controlling costs.
Gartner, Inc., recommends that transportation CIOs follow a four-step process to ensure success with AI projects.