The Gartner, Inc. 2020 Hype Cycle for Supply Chain Strategy shows that the Internet of Things (IoT) has reached the bottom of the Trough of Disillusionment. The market will begin to climb out of this trough, as the technology advances and practitione...
Gartner IT Symposium/Xpo 2020 is the world's most important gathering of CIOs and IT executives, offering strategic and forward thinking guidance in a now-virtual format. Attendees will join Gartner experts, visionary thinkers and innovative solution...
Customer service and support leaders must scrutinize all technology investments for their ability to deliver on customer experience (CX) goals, according to the Gartner, Inc.
Only 49% of marketing organizations report they have a dedicated marketing operations leader, according to a recent survey by Gartner, Inc. Those organizations with a marketing operations leader are more effective and better utilize their investments...
Liability for cyber-physical security incidents will pierce the corporate veil to personal liability for 75% of CEOs by 2024, according to Gartner, Inc.
CIOs who are driving financial services digital business strategy and innovation must align with business leader priorities to ensure a coordinated COVID-19 response and recovery, according to Gartner, Inc. Automation and technologies to sustain and ...
A single disruption in an organization causes an average culture of quality to drop 9%, according to a survey by Gartner, Inc. Organizations experience on average three disruptions per year.