Gartner Data & Analytics Summit 2020 is the must-attend conference for data and analytics leaders. Join us in March to gain the skills to rewire your culture for an AI-augmented future. Attendees will learn how to build effective strategies, take a ...
More than one-third of HR leaders report struggling to develop effective senior leaders and 45% struggle to develop effective midlevel leaders, according to Gartner, Inc. This is causing leadership bench instability, which is at an all-time high. Gar...
Worldwide IT spending is projected to total $3.9 trillion in 2020, an increase of 3.4% from 2019, according to the latest forecast by Gartner, Inc. Global IT spending is expected to cross into $4 trillion territory next year.
Customer experience (CX) efforts remain inconsistent in many organizations, but there are signs of greater commitment and execution for 2020, according to Gartner, Inc.
Worldwide semiconductor revenue totaled $418.3 billion in 2019, down 11.9% from 2018, according to preliminary results by Gartner, Inc. Intel regained the No. 1 position in the market as the downturn in the memory market negatively impacted many of t...
Worldwide PC shipments totaled 70.6 million units in the fourth quarter of 2019, a 2.3% increase from the fourth quarter of 2018, according to preliminary results by Gartner, Inc. For the year, 2019 PC shipments surpassed 261 million units, showing 0...
Digital channels and infrastructure, customer service representatives, and data, voice of the customer (VoC) and customer service metrics make up the top three priorities for customer service and support leaders and their organizations’ success goi...
