5G networks may be as much as 10 times more efficient than 4G networks. With this new level of network capability, communications service providers (CSPs) can secure future market opportunities with manufacturers of autonomous vehicles (AVs) in the f...
As many organizations want to support mobile, team-oriented and nonroutine ways of work, an increasing number of them are looking for assistance in adopting digital workplace technology. A Gartner, Inc. survey* concluded that only 7 percent to 18 per...
Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86 percent of CX executives in a Gartner, Inc. survey ranking it as having an equal or greater impact than other factors such as project ...
Service organizations that make their frontline reps a top priority can improve both productivity and customer loyalty, according to new research from Gartner, Inc. The study of more than 2,000 customer service reps from nearly 30 companies worldwide...
Engaging with and influencing these critical constituencies are at the heart of the 2018 Gartner IT Sourcing, Procurement, Vendor & Asset Management Summit. In our sights are the skills and capabilities needed to optimize costs while accelerating bus...
The Gartner Catalyst Conference 2018 provides practical solutions, actionable advice & skills that digital business transformation demands. Technically focused & committed to pragmatic, how-to content, the conference is designed to provide a blueprin...
The growth at the end of 2017 continued for the worldwide server market in the first quarter of 2018 as worldwide server revenue increased 33.4 percent and shipments grew 17.3 percent year over year, according to Gartner, Inc.
Only 40 percent of employees believe their managers help them develop the skills they need for their current role, according to CEB, now Gartner. Even fewer employees agree their manager is effectively preparing them for their future careers. As a re...
While IT, and most businesses, have been focused on operational excellence for the past 20-30 years, Gartner, Inc. analysts said it's time security leaders put the focus on customer experience.
As many IT workers develop greater technology skills and apply them to advance their careers, many digital workers in non-IT departments believe their CIO is out of touch with their technology needs. A Gartner, Inc. survey* found that less than 50 pe...
